For Training and Learning teams

The coaching step your program has always needed, now for every learner.

Your program builds the knowledge. DAiVE adds the part that has never scaled: individual practice with a customer, scored against your standard, with written coaching after every session. You set the standard once. DAiVE coaches to it every day.

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Two jobs. Training does the first. Coaching does the second.

Knowledge is the foundation and training builds it well. Using that knowledge with a real person is a separate skill: reading what matters to them, choosing what to say, handling the question that was not in the module. Skills are built by doing, with feedback, repeatedly. A meta-analysis of 65 simulation studies found trainees practicing in simulations had 20 percent higher confidence, 14 percent more procedural knowledge and 9 percent better retention than comparison groups, and the gains held when the simulation supplemented other instruction (Sitzmann, 2011). Feedback that carries specific information is about four times as effective as praise or correction alone (Wisniewski, Zierer and Hattie, 2020). That is the step DAiVE adds to what you already deliver.

Coaching and training, the two functions

Coaching every learner used to mean a coach for every learner.

A professional coaching session averages US$244 an hour, and only 27 percent of organizations extend coaching beyond managers and executives (ICF, 2023). Managers cannot absorb the gap; they spend about 13 percent of their time developing their people (Deloitte, 2025) and 45 percent say they lack confidence to develop the skills their teams need (Gartner, 2019). Classroom role-play gives each person one turn. DAiVE gives every learner a practice partner that is always available and a coach that writes the same quality of feedback for the hundredth person as for the first.

One standard. Every learner. Visible to you.

Your content, your standard.

Your product facts, process steps, customer types and brand language are loaded for your organization. Every learner on a module is measured the same way.

Written coaching after every completed session.

What went well, what to work on, and the full transcript.

Readiness you can see.

By organization, region, location and person. Any view exports to CSV or PDF for your own reporting.

Nothing to build.

No authoring, no LMS project, no integration required to start. Single sign-on with Microsoft Entra ID is included; email and password also works.

Simple to run.

Invitations, locations, regions and seats in a self-serve admin area. Single sign-on supported.

Manager view

Coaching at a cost a training budget can carry.

A formal learning hour costs employers about US$165 (ATD, 2025). Coaching is very expensive by comparison: a professional coaching hour costs US$272 in North America and US$244 worldwide (ICF, 2023). DAiVE is one flat fee with unlimited sessions. Book a demo for pricing.

Before, after, and between.

After a launch

Everyone practices the new product before the first customer asks about it.

For new hires

A practice partner from day one, at every location.

For certification

Readiness measured the same way at every location, not attendance counted.

Between sessions

Practice between classroom or virtual sessions, so the skill keeps building.

Questions

Does DAiVE replace our facilitators or our LMS?
No. Your facilitators and content build the knowledge. DAiVE is where each learner practices using it and gets coached on how they did.
Who loads our content?
The DAiVE team, from the material you already have. There is nothing for your team to author.
How are sessions scored?
Against your own product facts and your own process, the same way for every learner. Honest answers are rewarded. Guessing is not.
What languages does DAiVE support?
English and French.
Is anyone recorded?
No. The learner uses a microphone only. No camera, and no audio or video of staff is stored.

See a DAiVE session on your product.

Thirty minutes. We load one of your products, you watch a live conversation, and you see the coaching and the dashboard that follow.

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